Regarding F6

Job Responsibilities:

1. According to the company's system training, proficiently master and understand the functional operation of automotive maintenance, beauty, and three film SaaS management software;

2. Based on the intended customer sources provided by the company, conduct consultant style product introductions and sales;

2. Conduct basic business process and management process research for contracted customers, and then provide software implementation and usage training;

4. Based on the company's mission objectives, develop a reasonable personal work plan and assist the regional manager in completing regional tasks while completing individual tasks

5. Regularly follow up with customers, provide customer maintenance services, and solve customer problems in real time

Job requirements:

1. Having a good sense of responsibility and strong learning ability; Have the spirit of hard work and endurance.

2. Through company training and learning, proficiently master software functions and applications.

3. Passionate, outgoing, positive attitude, love for work, have team spirit, strong self drive.

4. Strong language expression ability, possessing excellent communication skills and sales awareness.

5. College degree or above in computer science, e-commerce, software engineering, automotive, marketing or related majors. Have a basic understanding of e-commerce platforms/have a certain foundation in computer networks; More than one year of sales or implementation experience in the software industry, with work experience in parts sales, service consulting, etc. in the automotive aftermarket preferred;

1、 Job Overview

Responsible for the operation and service of the company's contracted major clients, deeply exploring customer needs, improving customer product usage and satisfaction, while collaborating to expand new customers and promote the growth of the company's major client business.

2、 Job Responsibilities

（1） Key Account Operations and Services

1. Gain a deep understanding of the business from the user's perspective, and tailor practical solutions for the best products/technologies based on the customer's actual situation. Fully grasp the relevant business knowledge of the product, fully demonstrate the functional value of the product to customers, and improve their depth of use of the product.

2. Gain in-depth insights into industry trends and customer needs, and provide professional consulting advice based on the customer's business situation. At the same time, coordinate with customers to promote the implementation of the plan and ensure that customers can obtain maximum benefits from the product.

3. Utilize data analysis tools to gain real-time insights into customer health status and proactively identify potential issues. Being able to accurately contact customer contact persons, quickly locate the root cause of problems, and promote internal cross departmental collaboration to solve problems.

4. Actively maintain high-frequency and high-quality communication with customers to ensure a comprehensive understanding of their needs and feedback, and proactively promote their deep use of the system to assist their business.

（2） New customer expansion support

1. Cooperate with the Customer Development Department, participate in the research and demand mining of potential major customers, accurately convey the potential needs of customers to relevant departments within the company, and provide a basis for product optimization and service upgrades.

2. Assist the Customer Development Department in developing personalized product solutions for potential major customers and help expand new customer base.

3. In the process of expanding new customers, assist key account managers and theater managers to answer customer questions, follow up on the implementation of customer needs, and promote the conversion of cooperation intentions into actual orders.

3、 Job requirements

1. Bachelor's degree or above, with over 5 years of experience in SaaS Enterprise Customer Success Management (CSM) team management, familiar with industry operation models.

2. Have rich experience in building customer success processes and strategies, and be able to develop effective customer success management systems based on the company's business characteristics and customer needs.

3. Possess excellent cross departmental collaboration skills, able to efficiently communicate and collaborate with various departments within the company, such as R&D, technology, sales, and after-sales, to enhance the efficiency of internal and external team collaboration and jointly solve customer problems.

4. Possess good English listening, speaking, reading, and writing skills, with experience in an English work environment preferred.

1、 Job Overview

Responsible for the development, maintenance, and deep cooperation of key accounts (KA) at the company level, customizing personalized solutions based on customer needs, and driving sustained business growth. By integrating company resources and providing end-to-end services from requirement analysis, solution design to project implementation, we aim to enhance the company's brand influence and customer satisfaction within the industry.

2、 Core Responsibilities of the Position

Key customer development and relationship maintenance

1. According to the company's strategy, develop and implement an annual KA customer development plan, explore potential customers, and expand sales channels.

2. Thoroughly analyze customer business pain points and industry processes, accurately grasp customer needs, and customize personalized promotion plans.

3. Establish and maintain long-term cooperative relationships with KA clients through business visits, industry events, and other means.

4. Regularly follow up with customers, resolve usage issues, provide value-added services, and enhance customer trust and dependence.

5. Timely handle customer complaints and crisis events, and maintain the company's brand image.

Solution design and implementation

1. Based on customer needs, integrate company technology, product, and service resources, and write high-quality solution documents (including technical architecture, implementation roadmap, cost-benefit analysis, etc.).

2. Lead business negotiations with clients, promote the entire process from proposal introduction to contract signing, and ensure the smooth implementation of the project.

3. Coordinate resources from departments such as research and development, technology, operations, and after-sales to ensure efficient implementation and delivery of solutions.

Industry Insights and Strategic Adjustments

1. Pay attention to industry trends and competitors, regularly output market analysis reports, and provide data support for sales strategies.

2. Adjust sales strategies and solution designs based on market changes and customer feedback to enhance competitiveness.

3、 Job requirements

1. More than 5 years of experience in KA key account sales or solution design, familiar with the entire process of key account development, maintenance, and business negotiation, and capable of independently managing large-scale projects. Priority will be given to those with KA or related industry customer resources.

2. Ability to write high-quality solution documents based on customer needs, possess technical integration skills and system architecture design thinking, familiar with cutting-edge technologies such as cloud computing, big data, AI, etc. are preferred.

3. Proficient in mining customer needs through data, optimizing solution design based on industry trends, and possessing keen market analysis and judgment abilities.

4. Fluent English listening, speaking, reading, and writing skills (fluent business communication skills are required for foreign-related business positions).

5. Having excellent cross departmental communication and interpersonal skills, able to efficiently coordinate resources such as research and development, technology, and operations, and promote project implementation.

6. Capable of quickly responding to demands in high-intensity work environments, efficiently completing tasks, and possessing good emotional management and problem-solving skills.

7. Proficient in event organization and program presentation, able to convey value clearly and logically, and persuade clients and teams.

Lead the full process functional testing:

Deeply participate in requirement review, provide professional suggestions from the perspectives of measurability and user experience, and proactively avoid potential risks.

Independently design and execute comprehensive and accurate manual test cases based on complex product requirements, covering core business processes, boundary conditions, and abnormal scenarios.

Responsible for verifying the functionality of multiple platforms such as web and mobile (iOS/Android) to ensure consistent and expected user experience across all platforms.

Build and execute specialized testing strategies:

(Key bonus point) Responsible for quality assurance of multi country/regional versions: Design and execute localization (L10N) tests for different countries/regions, including language translation accuracy, date/time/currency format, cultural customs adaptability, and legal and regulatory compliance (such as data privacy policies).

Perform compatibility testing to ensure that the product runs properly on mainstream browsers, different models of phones/tablets, and various operating system versions.

Performance and user experience verification:

Design and conduct basic performance testing, focusing on key page loading speed, core operation response time, and high concurrency system stability. Identify performance bottlenecks and provide optimization basis to the R&D team.

From a user perspective, conduct exploratory testing and user experience (UX) testing to identify design or interaction flaws and improve product usability and satisfaction.

Defect Management and Quality Promotion:

Use defect management tools (such as cloud effects) to accurately and clearly record, track, and verify defects, and promote efficient problem closure.

Regularly output quality analysis reports, quantify product quality status, identify high-frequency defect modules and risk points, and provide data support for product iteration and R&D improvement.

As a quality advocate, actively communicate and collaborate with product managers and development engineers to jointly improve product quality standards.

Knowledge driven testing in the business domain (with priority given to the automotive aftermarket):

(Priority) Quickly learn and deeply understand the business logic of the automotive aftermarket, such as maintenance work order circulation, parts management, technician scheduling, customer management, etc., and be able to transform complex business rules into effective testing scenarios.

Promote quality culture:

As a quality advocate, I work closely with product managers and development engineers to intervene in the requirements review and technical solution design stages, provide testability suggestions, and prevent defects.

Promote the concept of 'Quality Built In', rather than relying solely on discovering problems during the testing phase.

Job Description:

1. Responsible for testing related platforms, developing project testing plans, planning and implementing them to ensure project quality and progress;

2. Based on the characteristics of the product and project, propose reasonable technical solutions, and be responsible for designing and implementing corresponding tools and platforms to improve efficiency and quality;

3. Design and execute test cases, track and locate defects or issues in product software;

4. Participate in the review of product requirements, system design, and program code, and provide improvement suggestions;

5. Assess project quality risks and communicate with product managers and developers regarding project progress and issues.

Job requirements:

1. Bachelor's degree or above in computer science or related fields;

2. Experience in testing internships is preferred;

3. Common tools for automated testing, such as monkeyrunner, appium, selenium, playwright, etc;

4. Proficient in JAVA or several scripting languages such as Python/Shell, able to write code proficiently;

5. Proficient in software testing theory and methods, familiar with the Internet industry testing environment and related technologies;

6. Proficient in learning and applying new knowledge, with excellent analytical and problem-solving abilities.

Job Overview:

As a front-end core developer of SaaS platforms and industry data products in the automotive aftermarket, you will participate in building high-performance, highly available, and scalable web applications that support multi tenant architecture and international scenarios, helping to upgrade product experience and scale business.

 Job Responsibilities:

Participate in the front-end research and development of automotive repair SaaS systems, technician platforms, brand data dashboards, and other products;

Build modular and component-based front-end projects using mainstream frameworks such as React/Vue and TypeScript;

Work closely with UX/UI, backend, and testing teams to achieve high-quality delivery;

Participate in front-end performance optimization and engineering system construction (Vite, micro front-end, etc.) CI/CD）；

Support enterprise level requirements such as internationalization (i18n) and responsive design;

Explore low code/visualization building capabilities to improve customized delivery efficiency.

Job requirements:

Bachelor's degree or above in computer related majors, with internship project experience preferred;

Familiar with HTML/CSS/JavaScript, proficient in React or Vue frameworks;

Understand TypeScript, front-end building tools, Git workflow;

Having good coding habits, debugging skills, and a sense of teamwork;

Sensitive to user experience, passionate about technology, and willing to delve deeply into complex B2B scenarios;

Those who have participated in medium to large-scale projects or open source projects will receive extra points.

Job Responsibilities:

Participate in the development of backend services for automotive repair SaaS systems, industry data platforms, and international middleware;

Build microservices using Java and other languages, based on frameworks such as Spring Boot;

Participate in database design, caching, message queue and other middleware development;

Cooperate with the infrastructure team to implement cloud native (K8s), observability (Prometheus+Grafana+ELK), and automated publishing system;

Support enterprise level functions such as multi tenant isolation, permission control, data encryption, compliance auditing, etc;

 Job requirements:

Bachelor's degree or above in computer related majors, with internship or project experience preferred;

Solid computer foundation (data structures, algorithms, networks, operating systems);

Familiar with at least one backend language (Java/Go/Python) and familiar with mainstream frameworks;

Understand commonly used middleware such as MySQL/Redis/Kafka;

Familiar with basic operations of Git, Linux, and Docker;

Having good problem-solving skills, communication skills, and ownership;

Those with a strong interest in distributed systems, high concurrency, cloud native, and data-driven are preferred.